Return & Refund Policy
Thanks for shopping at Glidersports.com! Most likely you ended up here because you have purchased something from us – for that we Thank You! If you are not entirely satisfied with your purchase, we are here to help.
Returns and Exchanges
You have 21 calendar days to return an item from the date you received it. To be eligible for a return/exchange, the item must be unused and in the same condition that you received it. We do not sell items as new when the items are clearly not new – you wouldn’t want to receive used goods either, would you? The item must be in the original unopened packaging.
The return authorization form can be found here.
*Open-box specials may or may not be returned at Glidersports discretion.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. At our discretion, a restocking fee of up to 20% may apply after inspection. If your return is approved, we will initiate a refund to your credit card (or the original method of payment) within 14 days of receipt.
A return shipping label will be emailed to you after filling out the RMA Form. Shipping costs are nonrefundable unless it is a Glidersports error.
If you receive a refund, the cost of return shipping will be deducted from your refund. If you receive an exchange, shipping charges will be assessed in both directions.
If you have any questions on how to return your item to us, contact us.
Powered Paragliding can be extremely addictive Powered Paragliding, as with any form of flight, carries potential risks including personal injury, property damage, or death. This sport can be as safe or as dangerous as you choose to make it. Do not purchase equipment or participate in this sport unless you are prepared to personally assume ALL risks. Click here for more information on Paragliding Safety & Statistics.
We STRONGLY recommend the purchase of professional training from a certified instructor before you attempt to use or fly Paramotor / Powered Paraglider equipment. Legally, you can train yourself, but your chances of an accident or death are greatly increased without quality, certified training. Choose instructors with experience in varied sites and conditions, and with the demonstrated ability to teach how to safely fly from locations you would like to fly from yourself. For the relatively low cost of Certified, Professional training from Glidersports, DON’T RISK IT!
Do your own independent research on which product(s) to buy. Most Instructors are also product Dealers and make a living from only selling specific brand products, often citing “safety”, “quality” or other concerns for products they do not offer, to induce you to buy their products &/or training. Glidersports does not sell essential PPG equipment, so our advice is less biased because we could recommend any brand of product. Equally, avoid PPG manufacturers who are not experienced PPG Pilots or Instructors, just fabrication shops, and may not have the PPG qualifications and experience to design safe equipment – Don’t be a test pilot for an inexperienced manufacturer because design defects have caused incidents like this to happen ! (this pilot exhibited poor judgment, but was not seriously injured)
Beware of dealers/instructors who will only train you, or allow you to fly their training sites if you buy their equipment. Your money is probably their biggest concern, not YOUR SAFETY or the sport of Powered Paragliding.
Beware of purchasing used equipment, Do it Yourself Home builder PPG kits, PPG Plans or anything for sale on Ebay at “cheap” prices . You normally get what you pay for. Glidersports promotes only quality, value for money products, not “cheap” products. Glidersports will assist with free advice before you buy.
Be wary of Schools offering fixed position & turn a round winch tow instruction. As a beginner pilot, never get towed more than 10 feet from the ground, and a moving tow vehicle is the safest method. Winch towing shows a disproportionately high death rate. Glidersports LLC reserves the right to select which consumers they will or will not provide equipment or Training services to, based on our perception of the potential safety risk the consumer may pose to themselves or others. By purchasing any equipment related to flight such as a Paramotor or Paraglider through our recommended suppliers, it is agreed the purchaser has committed to undertaking professional training in the safe use of the equipment before attempting to use or fly the equipment, even if not legally required to do so.
Before undertaking any Tandem Discovery Flight or Training program, you are required to sign and agree to a Release of Liability & Waiver. There is no Liability Insurance available to the sport of Powered Paragliding, or any PPG School in the USA including Glidersports LLC. By purchasing any PPG related equipment, or participating in the sport in any manner, you agree to personally assume all risks.
Glidersports LLC is a Registered Trade name in the state of Kansas.
Terms and Conditions:
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR PURCHASING PRODUCT(S). All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
All products that are sold by Glidersports LLC are warrantied only from the manufacture unless otherwise stated. This warranty excludes all items that are damaged by the Pilot in launching, landing, flying or transporting or misuse of said products. The engines are warranted for 1 year from date of purchase from any manufactory defects by said Factories.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Glidersports LLC. The collective work includes works that are licensed to Glidersports LLC, ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Glidersports LLC or purchasing Glidersports LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Glidersports LLC or to purchase Glidersports LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Glidersports LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Glidersports LLC used in the site are trademarks or registered trademarks of Glidersports LLC
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Glidersports LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Glidersports LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Paradrenlin LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Glidersports LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Glidersports LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Glidersports LLC product is mistakenly listed at an incorrect price, Glidersports LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Glidersports LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Glidersports LLC shall issue a credit to your credit card account in the amount of the incorrect price.
Glidersports, LLC is not responsible for inaccuracies in the description(s), manufactures claims or graphics represtations.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Glidersports LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Glidersports, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable methods to the address you have provided to Glidersports LLC.
Your use of this site shall be governed in all respects by the laws of the state of Kansas, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Glidersports LLC products) must be commenced within one (1) year after the claim or cause of action arises. Glidersports LLC’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Glidersports LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Glidersports LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Glidersports LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Glidersports LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Glidersports LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Glidersports LLC in its sole discretion.
You agree to indemnify, defend, and hold harmless Glidersports LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Glidersports LLC may link to sites operated by third parties. However, even if the third party is affiliated with Glidersports LLC, Glidersports LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Glidersports LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Glidersports LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).